I can't log in on the PianoTrax app. What should I do?


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The credentials for the PianoTrax website and the PianoTrax app are the same. If you can log in to one, it's the same email address and password to log in to the other. 

If you're sure you are entering the same email address and password correctly on both the website and app, you might try resetting the password on the website (instructions below in FAQs) and not use any special characters. Special chanacters are not always recognized on the mobile device key pad.